Email Templates
Manage automated email content. Use {{variable}} for dynamic data.
Available variables:
{{booking_ref}}{{guest_name}}{{hotel_name}}{{room_type}}{{check_in}}{{check_out}}{{nights}}{{total_amount}}{{payment_method}}{{special_requests}}{{hotel_contact}}{{hotel_phone}}{{status}}{{accept_url}}{{reject_url}}accept_url and reject_url are clickable links for hotels to respond to bookings.
New Booking → Hotel
Sent to hotel when a booking is created
Active
Booking Accepted → Staff
Sent to staff when hotel accepts
Booking Accepted → Customer
Sent to customer when hotel accepts
Booking Rejected → Staff
Sent to staff when hotel rejects
Booking Cancelled → Hotel
Sent to hotel on cancellation
Booking Cancelled → Customer
Sent to customer on cancellation
Booking Confirmation → Customer
Confirmation email to customer